Terms and Conditions
Studentfy, SL is a company incorporated under the laws of Spain, with tax ID number B16745317 and with fiscal address in Barcelona at Carrer d’Oristà, 165. 08033. which is recorded in the Commercial Registry of Barcelona, Book 44997, Section 8, Sheet 473721, Folio 177, Inscription 1.
Studentfy, S.L. from now on will be referred to as Studentfy (“we”, “us”, “our”) throughout the rest of this document.
USE OF THE WEBSITE AND MOBILE APPLICATION
Studentfy exists on two platforms: website (Studentfy.com) and a mobile application. our. Our platforms intend to support Studentfy mission that is to encourage networking for students within and between universities and offering the best possible deals on relevant products and services for students in Barcelona. We do our best to optimize the quality, security and functionality of the platforms. However, we cannot perfectly guarantee continuous functioning and availability of the platforms or the absence of viruses, malwares or external elements responsible for alterations of your computer system or the reliability, usefulness, accuracy and up-to-date nature of the information contained on the platforms. Studentfy accepts no responsibility in the occurrence of these situations.
The website and the mobile applications are available to the users for personal, non-commercial use. By browsing, registering in or using our platforms and the services offered by us through them, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these Terms & Conditions of Use (hereinafter T&C), please do not use the Studentfy website or mobile application.
We strictly forbid users to try to alter our website or mobile applications without a written authorization from Studentfy. We also strictly forbid to use of our platforms or their contents for illicit purposes, contrary to morality, good faith, public order, decency or for the transmission of material for advertisement as well as illicit activities, pornography, racism and racism-inducing, vulgar or any material that could cause offence to another person or interfere with the smooth providing of our services according to our corporate judgment.
Non-compliance with any of the aforementioned conditions by the user may trigger Studentfy to take the necessary measures to protect its own interests. These measures include blocking and/or deletion of the user’s profile, or in more serious cases, legal action against the non-complying user.
Our website Studentfy.com uses Secure Sockets Layer (SSL) to ensure that data is encrypted and no personal data is left vulnerable and accessible to attackers. SSL is a standard security technology for establishing an encrypted link between a server and a user. SSL a security protocol and it allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely. This guarantees that during purchases, all personal and financial data are transmitted securely and safely.
Backlinks to Studentfy.com
Backlinks are links to our platforms on other websites on mobile applications. Studentfy allows the placement of links redirecting to our website on external websites under the conditions that:
- the external web page does not engage in or contain information being the object of illicit activities, pornography, violence, or any material that could cause offence to another person or interfere with the smooth providing of our services according to our corporate judgment;
- the brand, slogan, logo, or any distinctive symbols may be used only under the explicit authorization and guidelines provided by Studentfy;
- external links may link to websites that are in direct contrast to Studentfy’s values;
- Studentfy does not have responsibility and does not hold responsibility for the information, products, contents or services provided by other websites that feature a mention or link to our website and/or mobile application. In case you notice any incongruency or anomaly with Studentfy in external links redirecting or referring to our brand and/or platforms, please contact us immediately.
All written, audio, video, graphic and any other kind of content created by Studentfy or others, present on the website and mobile application are of property of Studentfy or of their content suppliers. Studentfy forbids using, altering, reproducing, or distributing any of these materials without the consent of Studentfy and/or its suppliers and/or its partners. In case of the use of any content not owned by Studentfy, the owner(s) will be credited with direct link to the original source.
Studentfy offers two types of memberships: Free and Premium.
All registered users on the Studentfy app begin as Free members but have the option to upgrade their account to Premium. Free members have access to the Free discounts and benefits only whereas Premium members have access to all the Studentfy discounts (Free and Premium) along with other benefits.
The majority of our discounts are given by our partners. Studentfy CANNOT guarantee that the discount would always work since this totally depends on the partner. We have agreements with each one of the venues announced as part of our Partners program. The Partners and their discounts can be added, removed or modified at any time without notifying the users.
Studentfy is not responsible if a Partner fails to apply the discount at any given time. If you encounter a Partner that did not apply the discount, we encourage you to let us know. We will inform the partner. If the issue continues, we will remove the partner from our system.
EVENTS AND ACTIVITIES
Planning and organizing events and experiences is a core activity of Studentfy. All types of contents taken from events and activities involving Studentfy can be freely used by Studentfy on our website and mobile application, social media accounts, or other communication and promotional platforms. These contents include, but are not limited to, audio, video, pictures, images, etc. Event participants accept to transfer their image rights to Studentfy for communication and promotional content. In such cases, the owners of the content will be contacted and notified before the use of the materials. Studentfy will not use these contents for illicit, pornographic, racist and racism-inducing, vulgar or any material that could cause offence to another person or interfere with the integrity of individuals according to Studentfy corporate judgment.
Studentfy does not organize trips on its own. Our mission is to collaborate with other travel agencies to prepare packages tailored to meet the quality-price standards of our students. Therefore Studentfy limits itself to commercializing trips organized by other agencies, upon which lie every responsibility regarding organization, logistics and any other responsibility deriving from the trips.
PURCHASING A PRODUCT AS A STUDENTFY MEMBER
Studentfy membership card holders have the benefit of purchasing our products at a cheaper price tag given that the member has purchased his/her membership card within a 12-month period of purchasing the product. That is to say, for example, if a card was purchased in July 2017, the holder is no longer considered a member as the membership cards are valid only for 12 months and the products after July 2018 may not be purchased at the lower prices.
Before purchasing a product, the users are given the option to pick whether they hold the card or not. By selecting that you have the membership card, you confirm that you have purchased your card within a 12-month period and that your card is still valid. If you would like to purchase a product for more than one person (e.g. you and your friends), you will have to check with all the individuals whether they hold the card or not. If they don’t, you need to place the orders accordingly.
Example: You would like to travel with your friend, John. You have the Studentfy membership card but John doesn’t. You will have to add the trip twice to your shopping cart: once with the option that you have the card, and another time with the option that you do not have the card. Failure to do so is considered a violation of our Terms and Conditions.
If an individual purchases a product as a member but without having the membership card, this is considered a violation of our Terms and Conditions. In this case, Studentfy will contact the individual and ask for a proof of membership (email or an image of the card). We may also ask the individual to present his/her membership card before or while joining the event. If the individual fails to prove his/her membership, he/she will be required to pay the difference before joining the event.
NON-COMPLIANCE WITH OUR TERMS & CONDITIONS
In case you do not comply with these T&Cs, Studentfy may temporary suspend, cancel your profile without notice and/or withhold payment until the issue has been resolved. Any suspension or cancelation does not entitle you to any compensation.
NON-COMPLIANCE WITH LEGAL OBLIGATIONS
In case of proof or suspicion of illegal activity by its users, including to but not limited to, harassment, spreading rumors and false information, and spreading malware, Studentfy may notify and cooperate with the competent police and legal authorities.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Studentfy reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Studentfy and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Studentfy and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Studentfy or its associates for all claims resulting from content you supply. Studentfy has the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assumes no liability for any content posted by you or any third party.
Studentfy and its associates attempt to be as accurate as possible when generating product descriptions. We do this mainly by consulting with different credible sources to get as much information as possible. These descriptions may refer to the descriptions of any product we sell, physical or digital. If a product description does not closely match what you have been delivered, please contact us as soon as possible.
We accept purchases through the use of debit and credit cards. Our system accepts VISA, MASTERCARD and AMERICAN EXPRESS cards. All payments are to be made online on our website or on our mobile application. Our website uses SSL encryption in order to ensure that the transaction takes place securely and that no personal data, including but not limited to, email addresses and credit card data, is accessible to hackers and other attackers. All the users purchasing a product on studentfy.com are required to pay a processing fee in addition to the price(s) of the product(s). The processing fee may be anywhere between 2% to 5% depending on the category of the product, whether its co-organized or not, or any other reasons. If you wish to avoid this processing fee, you may transfer the amount to our bank account or pay cash or with a credit card in our office. Check out our Processing Fee Policy to read more about the processing fees.
INFORMATION COLLECTION AND USE
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name and email address (“Personal Information”).
We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/enquiries, and improving our services.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
By subscribing to our newsletter, you agree to receive newsletters from us. The aim of our newsletter service is to keep our customers and visitors updated about new software releases or new service offerings. The subscription to our newsletter service is not mandatory and all users have to enter their information and agree with our Terms and Conditions in order to be added to our newsletter list. All newsletters sent out have the Unsubscribe/Opt Out button at the bottom of the email giving the receiver the option to opt out.
The frequency of the newsletter issues will be once to maximum twice a week.
We reserve the sole right to unsubscribe users / visitors from or newsletter service, without notice. We will do so with any subscriber we deem registered with fake data.
SUBSCRIPTION WELCOME EMAIL
Our system automatically sends a welcome email to all the new subscribers to our weekly newsletter. The purpose of this email is to greet the subscribers and to provide them with a clearer image of our services and values.
We will not communicate, spread, publish or otherwise give away your Personal Information unless explicitly authorized by you. You will be able to change your subscription settings or to delete it altogether anytime.
PURCHASE AND REFUND POLICY
Please review our Refund Policy.
Almost all of our products are in a digital format and most products do not require any shipping.
The option of shipping is applied to our physical products such as the Studentfy Membership Card. When purchasing a physical product, the user is given the option to have the product shipped to their location at a flat rate or come and pick it up in person in our office. We can ship only to addresses within the Spanish territories. Any address outside of Spain will not be eligible for free delivery.
You can contact us by sending an e-mail to our email firstname.lastname@example.org or a message to our Facebook page (@studentfy).
• Phone call/Whatsapp: +34 611 458 721
• Email: email@example.com
• Office: teleworking due to the current restrictions